Question 1

How long does shipping take?

Accepted Answer

Standard shipping typically arrives within 7 to 14 business days after dispatch. Exact delivery time depends on your destination and the shipping method you choose at checkout.

Question 2

What is the return policy?

Accepted Answer

You can return most items within 30 days of delivery for a refund or exchange. Items must be unused and in their original packaging. Please contact our support team to start a return.

Question 3

How do I track my order?

Accepted Answer

Once your order ships, you will receive an email with a tracking number. You can also view real-time tracking under "My Orders" after signing in to your our store account.

Question 4

What payment methods do you accept?

Accepted Answer

our store accepts major credit and debit cards (Visa, Mastercard, American Express) and popular digital wallets at checkout. All payments are processed over a secure encrypted connection.

Question 5

Are these products handmade?

Accepted Answer

Many items in our collection are handcrafted by independent artisans. The product page lists materials and craftsmanship details so you know exactly what you are buying.

FAQ